Delete your account

Last updated: 15 August 2026

You can permanently delete your Glintium account at any time. Deletion is immediate and cannot be undone.

Delete in the app (fastest)

Open Glintium and go to Settings → Delete account, then confirm. Your account is erased immediately.

Delete without the app

If you no longer have the app installed, email team@glintium.com from any address with the subject “Delete my account” and the phone number you signed up with. We verify the request by sending a one-time code to that phone number, then delete the account. We action verified requests within 30 days.

What gets deleted

• Your account, including the hashed phone number that identifies it.
• Your friend connections, in both directions.
• Your sign-in codes and session access.
• Your link to past purchases — purchase records ingested from merchants are irreversibly anonymised (no longer connected to you), as described in our Privacy Policy. The merchant’s own record of the sale is theirs and is not altered by this.

Glintium never stores your uploaded contacts on our servers, so there is nothing further to remove there.

Shop owners (Glintium POS)

If your account owns a shop on Glintium POS, close the shop first: in the POS app, go to Shop details → Close this shop. Closing cancels any subscription immediately, takes the shop off Glintium, and starts a 30-day window in which you can reopen with one tap or export your sales records (your own tax-retention obligations apply — export before the window ends). After 30 days the shop and all its records — sales, bookings, jobs, customer loyalty cards — are permanently deleted. Account deletion is refused while you still own an open shop, so a paying shop can never be left stranded; once every shop is closed you can delete the account from either app (the POS app offers it on the closed-shop screen) or by the email channel above.

Questions

Contact team@glintium.com. See also our Privacy Policy and Terms.